Due to an emergency situation at our contact center your call cannot be answered

[Jenne]

Just got this when trying to call my health insurance company.  I hope they can still pay my bills.

[aithne]

If it's a major company, their contact center is likely just for people like you to call in to. And the important stuff is at a different location.

[Electric Mango]

If you want to know what happened, just search news feeds from India, that's where 99% of customer service calls go.  Maybe Gangs could help

[LordShaiyan]

If you want to know what happened, just search news feeds from India, that's where 99% of customer service calls go.  Maybe Gangs could help

--Indian accent--
Indian Call centre woman – Mrs. Greenslade, since the account is not in your name, before we can make any changes, we need to verify details with the account holder. May I speak to the account holder?

Mrs. Greenslade: No, no you cant. He's dead. He died of a heart attack

Indian Call centre woman – (not showing any sympathy) Mrs. Greenslade, since the account is not in your name, before we can make any changes, we need to verify details with the account holder. May I speak to the account holder?